G&O Compensator is looking for a Sales Coordinator for our Customer Delivery team

We are seeking an experienced coordinator to join our newly established global Customer Delivery team. You will be part of a team that handles all customer-related contact after our sales team has secured the order. The Customer Delivery team manages all customer orders across all G&O Maritime Group brands, with a primary focus on a specific brand.

About the Job: Your role will be to ensure that all processes run efficiently and that our customers and partners have the best possible experience. You will be part of a strong team that handles all customer-related contact after our sales team has secured the order. Your communication and collaboration skills will be fully utilized, coordinating across all internal organizations such as sales, production, shipping, our technical departments, and ensuring that all our external partners, customers, agents, and shipyards are at the center.

Key Responsibilities and Tasks:

• Customer Handling: Manage customer interactions from project handover to shipment.
• Order Creation: Create and process orders in Navision.
• Customer Contact: Maintain daily contact with customers, acting as the first line of customer support.
• Delivery Communication: Serve as the key contact for customers and operations regarding deliveries, including handling changes such as customer requirements or delayed shipping.
• Clarification: Clarify any doubts with customers to ensure accurate order processing.
• Follow-Up: Follow up with operations on all deliveries to ensure timely fulfillment.
• Coordination: Coordinate with sales, logistics, operations, and service teams to ensure seamless order fulfillment.
• Issue Resolution: Handle escalated customer issues related to order processing and work to resolve them promptly.

Background, Qualifications and Competencies:

• Experience with B2B sales support in a maritime production company is advantageous.
• Customer-oriented with experience in sales and order processes.
• Technically oriented and able to understand and communicate technical details.
• Familiarity with sales processes via agents.
• Strong collaboration and coordination skills.
• Responsible, structured, and detail oriented.
• Good communication skills and proficiency in Danish and English, both written and spoken.
• Knowledge of Navision and experienced user of Microsoft Office suite.

About You:

• You are meticulous and take pride in doing your best every day.
• You are a team player who shares knowledge and helps colleagues.
• You are curious and proactive in seeking solutions and improvements in work processes.
• Value collaboration and contribute positively to a team where professionalism, team spirit, and collegial community are paramount.
• With your positive attitude and good humor, you contribute to a good work environment and create good relationships with customers and colleagues

Working with Us

At G&O Maritime Group, you’ll become part of a growing organization where there are plenty of opportunities for both professional and personal development. We have a flat organizational structure with fast decision-making processes, and you’ll be given responsibility and influence.

Your weekly working hours will be 37, and your workplace will be at our headquarters in Lyngby, Lundtoftegårdsvej 95 – just a few kilometers from the S-train and very close to bus lines and, soon, the new light rail.

We offer a salary based on your qualifications, along with a range of employee benefits, including a pension scheme, health insurance, and access to fruit and a staff canteen. In addition, you’ll enjoy a flexible working environment where delivering results is important, but never at the expense of enjoying your workday.

We Look Forward to Hearing from You

You can apply via the “Apply”-button below. We review applications on an ongoing basis and hope that the right candidate can join us by June 1st – or even sooner.

If you have any questions or would like to hear more about the position, you’re welcome to contact Head of Customer Delivery, Britt Nielsen, at +45 3115 4253.

We look forward to welcoming you on board.

G&O Maritime Group

G&O Maritime Group is an international company headquartered in Lyngby, Denmark. The Group manufactures high-quality products for the global maritime industry, including vibration compensators, water treatment systems, pressure/vacuum valves, piston rod stuffing boxes, and incinerators. The Group employs approximately 500 people and, in addition to its production facilities and headquarters in Lyngby, has locations in Allerød, Vordingborg, Hedensted, Hadsund, Singapore, and China.