Senior Business Architect – Enhance our global service catalogue

Are you ready to drive change in a soon-to-be global industry leader on a global scale? Do you want to define the golden standards for all our products and services, shaping the way we operate worldwide?

If you thrive on building something new, tackling complex challenges, and making a monumental impact, then join us as one of our two new Senior Business Architects in our Enterprise Service Catalogue team!

This is your once-in-a-career opportunity to enhance the essence of our business. Your work will draw executive focus, paving the way for change – and real impact!

Join a new team – in a culture geared for execution

Welcome to Corporate Development – the strategic function driving our enterprise agenda across DSV’s business and IT. Within this function, we’re launching a brand-new Enterprise Service Catalogue team, and we want you to help us catalogue and implement our ever-expanding portfolio of logistics products and services worldwide.

Shape our future: You’ll collaborate with experts across Commercial, Operations, and IT to ensure our products reflect customer needs, comply with internal standards, and align with strategic goals.

Build an awesome team culture: We’re big on openness, trust, and early feedback. You’ll have a chance to set the tone and help form a high-performing team right from the start.

Break down silos: Collaboration is in our DNA, so we’ll rely on you to unite diverse stakeholders and keep everyone moving in harmony.

I want to create a team with a trust-based approach to collaboration. And of course, I’ll be open to your suggestions on how our new team should operate in the future.

Map our products and implement new standards globally

Your main mission is to orchestrate the creation and refinement of product and service definitions so that they’re viable, compliant, and primed for success in the market. How? By partnering with colleagues across the organisation to capture inputs, define needs, and create alignment. Concretely, you will:

• Gather insights on customer needs from our Commercial teams.
• Turn ideas into action by working with Operations to translate requirements into feasible products and processes.
• Lead workshops with senior leadership and colleagues, guiding them toward consensus on new product definitions.
• Implement and refine standards for our products across our global organisation, constantly seeking ways to improve and generate new business opportunities.
• Document each step of product development, partnering with IT to ensure new offerings can be easily purchased, booked, and tracked in our systems.

A people-oriented communicator who can simplify complexity

In this role, stakeholder management is key. You’ll use your strong communication skills to adjust messaging for different audiences, ensuring everyone from top-level executives to operational teams stays aligned.

You’ll also bring:

• Holistic thinking: You see the bigger picture but can dive into the details to drive execution.
• Relevant education: Bachelor’s (or higher) in business administration, product management, engineering, or a similar field.
• Experience: Previous work in product management, enterprise services, or related areas, with a solid grasp of product development and lifecycle management.
• Industry understanding: Knowledge of the transport and logistics domain, whether as a specialist or from a broader perspective.
• Organizational savvy: You can navigate a major global company’s structures and decision-makers (international experience is a plus, not a must).
• Fluent English: It’s our corporate language.

Want to know more and apply?

We’d love to answer any questions you might have about this exciting role – and about DSV in general. Feel free to reach out to Senior Manager, Enterprise Service Catalogues, Sinti Van den Berg at +45 25331859.

If you’re eager to redefine our global logistics landscape, apply now using the link below. We’ll be reviewing applications on a rolling basis, so don’t hesitate – this could be the opportunity you’ve been waiting for!