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Thermo Fisher Scientific
LSMS Field Service Engineer

Thermo Fisher Scientific, Hvidovre/Skåne

We are currently seeking a skilled and dedicated Field Service Engineer to join our team of professionals and to further increase the level of our service; providing ‘above expectations’ customer service and satisfaction.

Reporting to the Service Manager, you will perform all service activities on Thermo Fisher Scientific’s own products within HPLC and LC-MS in line with internal rules and customer regulations assuring telephone support, diagnostics as well as on-site service.

Key responsibilities

  • Ensure highest professional relationship with customer base to achieve customer loyalty and escalate issues if necessary to solve critical tasks in the fastest way possible
  • Apply market knowledge, customer and technical insights to feedback to Manager for portfolio improvement and identify growth opportunities
Thermo Fisher Scientific

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