Semco Maritime
Job ad: Network Service Owner
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Network Service Owner
The role has responsibility for IT service delivery within the Unified Communications and Networking functional area with accountability for the management of relevant service providers and the overall quality of service. You will be responsible for availability and business continuity and will be required to work with both end users and vendors to maintain and improve the service. You will also be required to ensure compliance to IT service management process, procedures and standards.
The main areas of responsibility are:
- Vendor management and performance. You will be responsible for ensuring all contractual terms are met including management of associated costs within the UC & networking function.
- Availability and performance measurement and optimisation.
- Responsible for directing and motivating support teams to deliver on overall goals and strategies.
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