Job ad: Do you speak Danish and want to work with customer service abroad?

StudentConsulting Danmark ApS recruiting on behalf of Dixons Carphone
Save
StudentConsulting Danmark ApS

Do you speak Danish and want to work with customer service abroad?

Have you long dreamed of going abroad and do you love customer service? Then we have a good reason for you to pack your bags.

On behalf of our client Dixon in Czech Republic we are looking for a Customer Service Agent.

As a Customer Support Agent your primary task is to provide service with high quality and best efficiency and to:

  • Support customers over email, chat or phone
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Build sustainable relationships of trust through open and interactive communication
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution