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Job ad: Software Support Specialist - Scandinavia
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Software Support Specialist - Scandinavia
At Varian, A Siemens Healthineers company, we are looking for Software Support Specialist to provide remote technical support to our customer based in our Scandinavian region.
The role is the primary contact for Varian's customers and is responsible for troubleshooting, technical guidance and general IT and system support to customers in primarily Scandinavia. The role requires a pro-active and customer-orientated strong service minded attitude, excellent analytical thinking and problem-solving skills and a systematically and structured mindset.
Major responsibilities include:
- Assist, troubleshoot and provide technical guidance and support to our customers primarily in Scandinavia.
- Ensure detailed records of service work is correctly entered into the company information systems and ensure accurate updated customer information is available to other Varian parties.
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