Job ad: Device Support Specialist for Novocure

Device Support Specialist for Novocure

Do you wish to be primary contact for supporting patients in therapy? And to be responsible for answering questions in relation to technical and user-specific questions?

For our client, Novocure, we are searching for a Device Support Specialist (DSS) for a contract of minimum 1 year employment. The primary responsibility in this role is providing general support, training and replacement for all Novocure medical devices to patients.

Responsibilities

• Take responsibility for planning and carrying out patient visits at intervals of 4 weeks (2 weeks for clinical patients), including the organization of the required material.
• Dealing with troubleshooting for the equipment at the patient’s home according to a defined procedure and ensure close co-operation with GTS (Global Technical Support).