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Customer Service Representative (Maternity Cover)

As a Customer Service Representative, you will be responsible for delivering excellent Customer Service for our Danish market in Royal Canin, which contains a variety of customers from cat and dog breeders to Pet Special Retail, veterinarian hospitals and vet clinics. You will also interact internally with Sales, Marketing, Planning, Finance and Consumer Care teams.

Essential duties and responsibilities

• You will together with your team be responsible for the Customer Service in the Danish market. Act as a back-up for the Swedish market during sick leave, holidays etc.
• Order management in Navision through EDI, CRM, web shop and mail
• Credit and claims handling

Compliance Assistant, Operations

I din nye stilling er du med til at sikre, at vi overholder alle nationale samt internationale eksportkontrollove og reguleringer og dermed sikrer vores adgang til det globale marked. Herudover arbejder teamet med forskelligartede complianceopgaver, blandt andet ISO-standarder, GDPR og Risk Management.

Du bliver en del af en spændende virksomhed i udvikling. Vi sætter en ære i at have et positivt og inspirerende arbejdsmiljø i gode fysiske rammer og en arbejdskultur, hvor vi passer godt på hinanden.

German-speaking Customer Service Supporter

Are you all about giving customers an unforgettable experience (preferably they’ll remember it, but you get the point) and optimizing processes so that they’ll get an even more unforgettable experience the next time (is that even a thing?)? Then we have the job for you.

You see, we’re looking for the next German-speaking Customer Service Supporter to join our in-house support team. The team currently counts 14 colleagues across 4 nationalities. A pretty damn nice and diverse bunch.