Are you passionate about IT support and customer service? Do you have a proactive and positive approach when facing IT challenges? Are you ready for an independent position abroad?
Bunker Holding Group offers an exciting position as IT Supporter in our service desk, supporting our more than 600 users around the globe. Your role will cover different areas within IT support and taking lead on more complex tasks. Your daily responsibilities as IT Supporter include:
- user support through phone, ticket system and personal face to face communication
- communication with external specialists concerning servers and SQL related tasks
- support regarding changes on Exchange online
- handling user administration
- participation in system support e.g. our Dynamics Navision and CRM, BI, Electronic archive and Citrix.
A serviced minded and structured communicator with flair for IT technology
You will become a part of a growing team who is handling both 1st
level support which also include service requests and incidents. It is important that you are a team player who takes responsibility for your own performance as well as your team’s. We expect you to be curious and eager to learn more about our systems and the technology behind it. You know how to deliver excellent service to our users. In addition, you can communicate and teach our users about best practice and can handle stressful situations with a calm and controlled approach. Furthermore, you have a relevant educational background combined with a couple of years of experience within IT support. Finally, you speak Danish and English at a professional level.
Make a difference and explore and support our US based colleagues
We offer an exciting and challenging job working with skilled professional colleagues in many different locations around the world. You will have the opportunity to build a strong professional network and is expected to be committed and have a great sense of responsibility to succeed in the job. We invest in the professional development of our employees, offers an attractive salary package and a positive work environment in constant progression.
The service desk is developing at a fast pace and the position offers an opportunity to grow and develop ongoing knowledge. This position is to be our first in US and we expect the candidate to join the DK team for 4 months before relocating to our Florida or Houston location.
We look forward to receiving your application ASAP via the link below and no later than the 31 May 2018.
Join Bunker Holding – World leaders in bunker trading Bunker Holding is the parent company of a group of enterprises specialised in the acquisition, sale and delivery of fuel, lubricating oils for ships as well as risk management and other similar services. Bunker Holding is a solid and healthy Danish company that is rich in traditions while still being a progressive global organisation with 43 offices in 27 countries world-wide. The headquarter is situated in Middelfart and the company has an annual turnover in the billions of USD. You can get a sense of the company culture by watching Bunker Holding’s new career film here.