Terms and Privacy Policy (Valid from March 15th 2023)

Jobindex is a part of the lives of many people who wants to either find or be found for a new job. You can use our services in a number of different ways. As a data controller, we collect and process a range of personal data on you in connection with your use of Jobindex’s services.

When you use Jobindex’s services, you get a personal user profile which is your starting point for obtaining all of the services available through Jobindex. As such, you will not be anonymous to us — we have to be able to help you use the services, after all — but you can remain anonymous to recruitment agencies if you wish.

Data and processing personal information are in our DNA and we have always taken good care of information of this nature. We understand how important it can be to remain anonymous until the time you resign/change jobs. You can therefore remain confident that we process your data in a secure, confidential and (for you) transparent manner.

The data controller

The data controller is:
Jobindex A/S
Carl Jacobsens Vej 29-31
DK-2500 Valby
Denmark
Email: info@jobindex.dk
CBR: 21367087

Data collection on Jobindex is conducted within the framework of current legislation.

Creating a user profile on Jobindex

When you create a user profile or have one created automatically by registering for one of our services, we will save your email address and — if you have provided it — contact information such as your name and address. You can add in more information as well as receive suggestions of companies to follow, view jobs you have saved, modify your Job Agent(s), view/subscribe to newsletters and much more.

The purpose of registering is of course so that Jobindex can offer you services that are as relevant to you as possible, and since your user profile is your starting point for obtaining all of your services from us, it is a good idea to keep it updated.

The corrections/updates you make to your user profile (e.g. entering a new email) will be applied to other services (e.g. on your CV with us or the form you can reuse when applying online), so you only need to make changes in one place.

Deleting your user profile

When you decide to delete your user profile, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally. Please keep in mind that if you delete your user profile, you will also delete all other services such as your CV, Job Agent(s), Jobindex QuickApply profile etc.

How to change/delete your user profile

You can delete your information at any time by logging in at Your page using your username and password. We will then only store the personal data which we may be obligated to store under current legislation.

Creating a CV on Jobindex

When you enter a CV into our CV database, the CV and your information will be registered and stored. The purpose of registering this data is of course so that companies that are interested in hiring you will be able to contact you through the Jobindex CV database.

If you do not log into your user profile or update your CV for six months, you will be considered inactive and your CV will be taken offline. We do this in order to ensure that the CVs on Jobindex are as relevant and up-to-date as possible. Before your CV expires, we will send you a reminder so that you have time to update your CV or extend the length of time it stays online.

Show your CV in anonymous, non anonymous or offline form

Your CV will be shown in anonymous form unless you choose otherwise. If you want to show all of your data on your CV, you can either give all companies access to it in its non anonymous form or only grant access to select companies chosen by you.

Companies are thus not able to see personal information that could be potentially identifiable (your email address, name, address, phone number or photo).

CV in anonymous form

Your CV will normally be shown in anonymous form, where it will not contain your private data such as your name, address, phone number and photo. Your professional and educational background is anonymised (names of workplaces and educational establishments have been removed). Any enclosed documents will not be accessible. Companies can, however, read and search relevant information related to your qualifications so that they can determine whether you are of interest to them.

If you would like to remain anonymous, you should be sure not to enter in information that could identify you in the fields that appear in the anonymous form. These are the Professional and Personal Presentation fields and the heading of your CV. If you have filled these in, the content will be displayed to the companies.

You will never be anonymous to Jobindex, but we will not disclose your identity to companies.

If you follow one or more companies, you give the company/companies access to view your personal information, as well as your CV in non anonymous form. In such case, the company will act as independent data controller for all processing of your personal data undertaken by the company.

CV in non anonymous form

You can also choose to let your CV be visible in non anonymous form. A CV in non anonymous form will contain your personal data such as name, address, phone number and photo. It also contains enclosed documents - and the names of the employers that you have entered in under your work experience will be visible to any company that searches in our CV database.

You can either give all companies access to it in its non anonymous form or only grant access to select companies chosen by you.

If you follow one or more companies, you give the company/companies access to view your personal data, as well as your CV in non anonymous form. In such case, the company will act as the independent data controller for all processing of your personal data undertaken by the company.

When a company wants to get in touch with a CV

If the company wishes to contact you via your CV, you will be notified via Jobindex. If you are interested, you can choose to enter into a dialogue.

CV in non anonymous form

When you receive an enquiry, you can read the message and decide whether you accept or decline the enquiry.

If you accept the enquiry, the company will be given access to your email address. Your identity is already known to the company via the non anonymous form on your CV.

If you decline the enquiry, the company will not be given access to your email address.

It is not a requirement that you respond to the enquiry. You can choose to leave the enquiry unanswered. The company will then be able to see that the enquiry is unanswered.

CV in anonymous form

If you accept the enquiry, the company will be given access to your identity and contact details. The contact details are displayed to the company for 90 days, after which they are removed from the enquiry. On the "Your companies" page, you can see which companies you currently share contact information with.

Your professional background remains anonymised, and any attached documents are unavailable. If you want the company to have access to this information, you must share your CV in non anonymous form. You do this by following the company. (Read more about following a company).

If you are not interested in the enquiry, you can decline the contact and remain anonymous. In this case, the company will only be able to see that the enquiry has been rejected, as well as your anonymous CV (Read more about CV in anonymous form).

If you enter into a dialogue with a company, the company becomes the independent data controller for the processing of your personal data and Jobindex is no longer responsible for the processing of your personal data by that company.

It is not a requirement that you respond to the enquiry. You can choose to leave the enquiry unanswered. The company will then be able to see that the enquiry is unanswered, as well as your anonymous CV (Read more about CV in anonymous form).

Block a company

If you do not want to be contacted by a company based on your CV, you can block the company. The company will then not be able to search for your CV and contact you.

When you have blocked a company, it also means that Jobindex will not be able to search for your CV when we contact/match CVs on behalf of the company.

Please note that if you have previously responded to an enquiry from the company, the messages you have exchanged will still be visible to the company - even if you have now blocked the company.

If you follow the company, you will also continue to follow and, for example, receive news. The company will no longer have access to your CV.

A block will also not change the expressions of interest you have previously given to the company or any applications you may have submitted via Jobindex's online application system.

When Jobindex contacts your CV on behalf of a company

The company can also ask Jobindex to contact you on their behalf.

We will contact you either in writing via your user profile and/or by phone on the phone number you have provided in your CV or user profile.

The company will be able to see you have been contacted as well as your CV. If your CV is anonymous, you will remain anonymous to the company (Read more about CV in anonymous form).

Feedback you provide by phone will be shared with the company on an anonymous basis - whether your CV is anonymous or not anonymous. This means that the company will not be informed about who you are - only what industry and educational background you have and if it's the type of job you're looking for.

You will never be anonymous to Jobindex, but we will not reveal your identity to companies.

When you are contacted by Jobindex, you have the option to write a message. The message will not be shared with the company. You can also give Jobindex feedback on the enquiry in terms of if it's the type of job you're looking for.

How to change your reply to a CV contact

You can give feedback up to the time when the enquiry expires. This happens after 90 days, or when the advert is closed for applications.

If you have provided feedback before the enquiry expires, you can change or withdraw the feedback until the enquiry becomes inaccessible after 2 years. The enquiry will become inaccessible to both you and the company.

Messages sent in connection with the enquiry are deleted from Jobindex’s systems after 2 years.

Opening rate registration

When you receive enquiries, we register whether you read the enquiry - i.e. whether you click on the link or open the enquiry via "Your page".

The purpose is to show you your unread messages and to collect statistics on the opening rate of the enquiries.

Special groups

You can add a special group to your CV. The special groups will not be shown on your CV. When companies search for CVs within a special group, your CV will come up in the search.

When you add one or several special groups to your CV, you allow Jobindex to save information which indirectly reveals something about, for example your ethnicity.

You also allow Jobindex to share this information with companies using the CV database.

How to delete a special group

You can delete a special group from your CV at any time. Do this by logging into Your page, selecting "CV" and un-clicking the group in the field "Special groups".

Offline CVs

If you do not visit Jobindex for six months (i.e. search for job ads, log in to your profile or other user activity), you will be considered inactive and your CV will be taken offline. We do this in order to ensure that the CVs on Jobindex are as relevant and up-to-date as possible. Before your CV is taken offline, we will send you a reminder so that you can update it or put it back online.

If you follow one or more companies, you give the company/companies access to view your personal information, as well as your CV in non anonymous form — including when your CV is offline. In such case, the company will act as the independent data controller for all processing of your personal data undertaken by the company.

How to change/delete your CV

You can change or delete your CV at any time by logging in at Your page using your username and password.

If you would like to delete all of the information registered on you, you must delete your entire user profile — not just your CV. We will then only store the personal data which we may be obligated to store under current legislation.

Jobindex will delete your CV after five years of inactivity

If you do not log into your user profile or update your CV for six months, your CV will be taken offline. Once your CV has been offline for five years — i.e. when you do not update your CV for five years — we will consider it to be outdated and we will send you a notification so that you can reactivate or update your CV. If you do not respond to this notification, we will delete your CV.

Registrations and notes in the CV database

Jobindex registers which employers and recruitment agencies that read each CV and which candidates they contact, along with all of the emails that are sent through the system. The CV database also includes a function that gives recruitment agencies and temporary employment agencies the option of adding comments and notes to CVs for their own, internal use. Jobindex’s own recruitment department also functions as a recruitment agency and can thus also add comments and notes to CVs.

CVs with illegal content

We reserve the right to change the information you have entered in cases where it comes to our attention that your CV contains illegal or inaccurate information. This does not usually occur, however, and we will notify you of such changes.

Get a gift from Jobindex

If you have been contacted through the CV database and the enquiry resulted in a new job, you can request a free gift from Jobindex.

The gift must be requested no later than 90 days after your employment with the company. Request the gift here.

CV counselling

When you choose to sign up for CV counselling, Jobindex will call you during the agreed time slot. You will then give a Jobindex employee permission to log in to your user profile. Login takes place via our internal user system, i.e. without you having to provide your password. Then we update or create a CV with you. Finally, we set your CV to 'offline', allowing you to check the CV yourself and publish it.

In connection with your registration for CV counselling, we collect contact information in the form of your email address, name and telephone number. The contact information is stored in the registration system for 5 years + the current year, after which it is deleted.

Applying for a job via the Jobindex online application system

Sending your application

If you apply for a position via our system, you will be asked to start the application process by entering in your name and email address.

If you already have a profile on Jobindex, we can use the information from that profile, so you can conveniently log in with your username and password.

If you do not already have a user profile on Jobindex, we will create one for you—and you will need to confirm it via the link in the confirmation email we send you before you can finish the application process.

Who can see my application information?

The personal information in your application will be treated confidentially and will be used solely by the person/people involved in the recruitment process. In this way, only Jobindex and the company seeking to hire have access to the information on your online application and CV.

You should not provide sensitive personal information (race, sexual orientation, criminal record, if any), unless it is relevant to the job profile or specifically asked for.

How we process data from your application

When you apply online, Jobindex collects the personal information that you have entered into the application form, along with the documents you have attached. We also store a history of the jobs you have applied for. Information on gender and date of birth is used for statistical purposes only.

The purpose of collecting personal data is so that Jobindex can process, asses and contact you if you are qualified for current or future available positions.

Being contacted about another job opening

Jobindex will be able to contact you at a later time if we consider your profile and qualifications to match other available positions. If so, you will be contacted via email or phone and introduced to the available position, which you can decline at any time without it affecting your ability to be hired for other positions.

How to change/delete your application

If you want to edit or remove something from your application, you can go to Your page at any time using your username and password. Note that changes or deletion of information during a recruitment process that is already underway, as well as for a certain period of time after the completion of the process, may not be allowed for legal reasons. In this case we will inform you when your information can be deleted or changed.

When we delete

The documents you have uploaded to our system for your online applications such as CVs, applications, recommendations etc. will be deleted 12 months after the end of the recruitment process. For recruitment cases which fall under Swedish law, we will save the application documents for two years in accordance with the right of appeal under the Swedish Discrimination Act.

If it is an unsolicited application, it will be deleted after 6 months. Your application and associated documents, such as recommendations etc. are stored for 6 months from the time you send your unsolicited application. Thereafter, your application and documents will be deleted.

Creating a Jobindex QuickApply profile

Create an QuickApply profile

If you apply for a position online, you will often be asked a series of standard questions during the application process, which in addition to email and contact details may include education and most recent job. In addition, a CV is often requested.

By filling out a reusable form, you only need to enter in all of your information one time and save it. You can then give permission for the information to be transferred to the application system. This is what we call a Jobindex QuickApply profile.

When you apply, you will see the button “Apply with Jobindex”, after which you give permission for your data - and any attached CV - to be automatically transferred to the application system.

Who can see my application information?

When you give permission to apply with your Jobindex QuickApply profile, the company will have access to the information you have entered into your QuickApply profile, i.e. your name, address, date of birth, phone number, most recent job, educational background and highest level completed and your email address. If you have attached a CV, the company will also have access to it.

However, only the information requested by the company will be disclosed; if no information is required about, for example, education, we will not disclose this information.

In such case, the company will act as the independent data controller for all processing of your personal data undertaken by the company.

When Jobindex contacts your QuickApply profile on behalf of a company

You can choose to give Jobindex permission to contact you on behalf of a company - based on the information you have entered in your QuickApply profile.

On the QuickApply profile, you can give - and withdraw - permission by checking the box "Allow Jobindex to contact you regarding jobs based on your QuickApply profile."

We will contact you either in writing via your user profile and/or by phone at the phone number you have provided in your QuickApply or user profile.

The company cannot see the information on your QuickApply profile and will only be informed about your idustry and educational background and whether it is the type of job you are looking for.

How to change your response to a QuickApply enquiry

You can leave feedback until the enquiry expires. This happens after 90 days.

If you have provided feedback before the enquiry expires, you can change or withdraw feedback until the enquiry becomes unavailable. The feedback becomes inaccessible after 2 years for both you and the company.

Messages sent in connection with the enquiry will be deleted from Jobindex's systems after 2 years.

How to change/delete your QuickApply profile

If you want to edit, remove or delete your information, you can go to Your page at any time using your username and password. Note that changes or deletion of information during a recruitment process that is already underway, as well as for a certain period of time after the completion of the process, may not be allowed for legal reasons. In this case we will inform you when your information can be deleted or changed.

When we delete

When you decide to delete your Jobindex QuickApply profile, your QuickApply profile will be marked for deletion for three months. It will then be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

When you make a video interview via the Jobindex video system

When you make a video interview

If you have applied for a job, you may be invited to make a video interview. To access your personal video interview, you will be asked to log in to your Jobindex profile for the online application in question using your username and password.

When you click the link to the video interview, you land on a personal page where only you can see the recorded video questions, and you can record your personal answers.

You can play and record videos on a computer, tablet or smartphone as long there is Internet connection and a web camera and microphone.

The first question will always be a general presentation video, which you can choose to save for later use in other video interviews, to which you get invited by Jobindex. Next the video interview itself appears.

Every response has a maximum length, which is stated immediately below the ‘Record Your Answer’ button. The length can vary from question to question. On a computer it is possible to keep track of how much recording time you have left, and the video recording stops automatically at the cut-off point. If you record more than the maximum length on a tablet or smartphone, the video will be automatically truncated at the maximum length, and the other video material will be deleted when you click on ‘Use Video’.

You can only ‘submit’ your video responses when you have answered all the questions. It is not possible for anyone other than you to view your video material before you have pressed ‘Submit Videos’.

Who can see your video interview?

Your video interview will be treated confidentially and will only be used by the person/s involved in the recruitment process. In other words, only Jobindex and the company seeking a member of staff have access to the video.

How we process your data from the video interview

Jobindex stores the video interview and the personal information you have provided in the video. We also store the history of which video interviews you have started and completed.

Where is your information stored?

The video interview is stored in Jobindex’s systems and the following services: Amazon Web Services and Addpipe. When the video is recorded on the Jobindex website, it is sent to Addpipe and from there to Amazon Web Services. Addpipe does not store personal information and the video is deleted as soon as it is forwarded. Amazon Web Services stores the video until it is deleted by Jobindex. See more under ‘How We Delete’.

How to amend/delete your video interview

You can re-record your answers as many times as you like, and you can choose to import already recorded videos from your library. You can also save your videos along the way and come back later. You can constantly keep track your progress on the site.

Note that once you press ‘Submit Videos’ it will no longer be possible to change or delete your recorded videos.

If you want to delete your video interview after you submit the material, you will have to delete the entire application.

When you want to edit a presentation video, you can go to Your page at any time using your username and password. If you decide to delete your presentation video, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

How we delete

The video interviews you have made via our system are deleted 12 months after the end of the recruitment process. If it is a recruitment that is subject to Swedish law, we will save the video for two years according to the right of appeal in the Swedish Discrimination Act.

Your presentation video will not be deleted before you delete it or you delete your entire user profile.

Personality test and Talent test

If you have applied for a position, the company may ask Jobindex to invite you to take a personality type or talent test.

The personality type test provides insight into how you gather information and make decisions and how you interact with others.

The talent test provides an overview of your strongest work talents and the areas that energize you.

You are not required to take the test - it is voluntary - and you can opt out when you receive the invitation.

Jobindex recruitment consultants will give you verbal feedback on your test result over the phone or via an online meeting.

Your test result will be shared with the company

The test will be used in connection with your application for a job at a specific company and the result will be shared with that company. The invitation will state which company it is.

How we process your test result

Jobindex stores your test result and thus the information you have provided in the test. We also store a history of which tests you have started and completed.

Where is your information stored?

The test result is stored in Jobindex's systems. If you have taken a talent Test, the result will also be stored with the supplier of the test, Talents Unlimited.

How we delete

Personality type test
The result of the personality type test is saved on your application in Jobindex's online application system. The test result is deleted together with the application 12 months after the end of the recruitment process.

Talent test
The test result is stored by Jobindex for up to 6 weeks, after which it is marked for deletion for 1 month. It is then permanently deleted. Deletion includes both Jobindex's systems and the systems of the talent test provider, Talents Unlimited.

When the company receives your test result, the company becomes an independent data controller for the processing of your personal data and deletion will take place in accordance with the company's privacy policies.

When you show interest in a job

When you decide to show interest in one or more jobs, you give the company behind the job permission to contact you. If you show interest in a job, you give the company access to see your personal information (e.g. your email address, name, address, phone number and photo) and your CV in non anonymous form — even if you have an anonymous CV

The company can contact you by sending a CV contact. If you have provided a phone number or email address, you may also be contacted by phone or email.

How to stop showing interest in a job

You can stop showing interest in a job at any time. You can do so by logging into Your page using your username and password, choosing Saved jobs, clicking on the three dots to the right of the job.

When you follow a company

When you decide to follow one or more companies, you give the company access to view your personal information (e.g. your email address, name, address, phone number and photo), as well as your CV in non anonymous form — including when your CV is offline. If you have a Job Agent, the company will be able to see whether the criteria from the Job Agent match one of their job ads. You will also receive news and other relevant info from the company/companies you follow.

The company can contact you by sending a CV contact. If you have provided a phone number or email address, you may also be contacted by phone or email.

How to change or remove companies you follow

You can change which companies you follow at any time by logging into Your page using your username and password. Select “My companies” and then you can make changes or unfollow companies.

Creating one or more Job Agent(s)

When you create one or more Job Agent(s), you accept that Jobindex—the data processor—will process your personal data such as your email address and selected preferences. Otherwise, we will not be able to send you the most recent job ads directly to your inbox every morning.

If you do not click on an ad in a Job Agent for six months, it will be considered inactive and the Job Agent will be deleted. We do this so as not to spam your inbox. Before your Job Agent(s) expires/expire, we will send you a reminder so that you have time to extend the length of time it stays online.

How to change/delete your Job Agent(s)

You can correct, modify or delete Job Agents at any time by logging in at Your page using your username and password. Select “Your Job Agents” and then you can make changes.

When we delete

When you decide to delete one or more Job Agent(s), they will be marked for deletion for three months. After this period, they will be permanently deleted. The reason we do this is to minimise the risk of deleting them accidentally.

If you do not click on an ad in a Job Agent for six months, it will be considered inactive and the Job Agent will be deleted. We do this so as not to spam your inbox. Before your Job Agent(s) expires/expire, we will send you a reminder so that you have time to extend the length of time it stays online.

When you answer a survey

Jobindex conducts regular surveys to gather knowledge about the labour market. If you participate in a survey by answering the questions, this is considered as consent for us to process your data. Jobindex is the data controller and under the section Your rights you can see what rights you have when we process information about you.

Who can see your answer?

Your answer will be treated confidentially and shared only with others in anonymous form. Only Jobindex's analysis department can see your personal data (e.g. email address).

Where is your information stored?

We process your personal data and responses through SurveyXact by Ramboll, which is the data processor.

How to delete your response

You can withdraw your consent and have your response deleted at any time. Write to us at dpo@jobindex.dk or call 72 45 90 56.

How we delete

Personal data that can identify individuals (e.g. email address) will be deleted immediately once the analysis is complete.

Newsletter

When you sign up for the newsletters, Jobindex saves your email address. If you have a user profile at Jobindex, the registration is linked to the data stored about you in the profile.

You can unsubscribe from the newsletter at any time by clicking "Unsubscribe" at the bottom of the email.

Jobindex uses data from the registration and the information about you in the user profile to target the content of the newsletter so that it is as relevant to you as possible.

When you receive the newsletters, we record whether you open the email and which articles you click. The purpose is to be able to deliver the newsletter and bring you news that is as relevant as possible, as well as to market Jobindex's surveys, events, etc.

Participation in events

When you register for an event or webinar, Jobindex collects information about your participation in the form of your contact information (e.g. email address, name and telephone number). We process this information with the primary interest of being able to register participants, administer the event and send out relevant material, evaluation forms, etc.

The contact information is stored in the registration system for five years plus the current year, after which it is deleted.

It may also happen that situational photos are taken during the event for use by Jobindex's own media, e.g. newsletters and social media. When participating in a webinar/hybrid meeting, the event is recorded, and if you choose to participate with a microphone/video, you must be aware that you will be included in the video.

When you answer a quiz

When you choose to participate in a quiz, Jobindex does not store your personal information and the answer is completely anonymous. We only store statistical information, for example how many questions have been answered.

Jobindex PLUS

When you join Jobindex PLUS, we store your email address and name, and in some cases your civil registration number, if it is part of the agreement with the organisation that has signed you up. You and we can add more job-relevant information in the system, where you can also communicate with Jobindex career advisors.

The purpose of registration is so that we can offer you targeted assistance in your search for a job.

Generally, you will have access to Jobindex PLUS from the month you sign up and for the following three months.

Who can see my information?

We only share your personal data with the organisation you are signed up through if we can ensure unique identification of you through a civil registration number or similar.

How to delete your information

As described here in the section on deletion,you can delete most of your information by logging in to your page.

When we delete

We store all your personal data in relation to Jobindex PLUS from the end of your association with Jobindex PLUS for a subsequent period of 12 months. From the end of your association with Jobindex PLUS, we also store your name and email address to document your participation in Jobindex Plus for a period of five years in accordance with the bookkeeping and accounting regulations under commercial law.

General information about personal data

Which personal data does Jobindex process?

Jobindex only collects the data that is necessary for the service(s) you choose to use. We collect the following general personal data: your email address, name and—if you have provided them—your address, phone number, date of birth and gender.

In addition to this, we process login information for your user profile, information about which job ads you are shown, cookies, IP addresses etc.

Sensitive information and confidential information

You may not enter in or upload sensitive personal data such as information relating to your religion, race, political affiliation, union affiliation, sexual orientation or health information to Jobindex. We are not allowed to register information of this nature, and if it comes to our attention that such information has been put up on Jobindex, we will remove it.

If you have a secret address or telephone number, you must not enter in or upload this confidential information.

You should also not enter your civil registration number or upload documents containing your civil registration number.

Where is my data saved?

When Jobindex is the data controller for your personal data, your data will be saved in Jobindex’s systems, which are provided by Jobindex A/S, Carl Jacobsens Vej 29-31, 2500 Valby, Denmark. The servers are located in one of Itadel’s data centres in Denmark.

When another company is the independent data controller for your personal data, e.g. through the company’s use of the CV database or online applications, your personal data will be stored in accordance with the company’s personal data protection policy.

Disclosure of information

In certain special cases, Jobindex will disclose the personal data that we process on you. Your personal data may be disclosed to: (i) companies that use our services, including the CV database and online applications for recruitment, or (ii) suppliers that we work with in support of our company (e.g. providers of services, technical support, delivery services and financial institutions), or (iii) for the purpose of sales, projects or other transmissions of content on our website or (iv) if required by a court ruling or current legislation or for the purpose of research projects.

The disclosure of information will occur to the extent and to whom it is necessary in order to be able to provide the service(s) you request, as well as in connection with your use of our products or similar services which require that we use your data.

Your rights

You have a number of rights when we process your data. If you would like to exercise your rights, you must contact us at dpo@jobindex.dk.

• You have the right to see (access) the data that we process on you.

• You have the right to request corrections to be made to incorrect information about you.

• You have the right to have data on you deleted. If we are under legal requirements to store your data for a certain period of time, we will not be able to delete your data until this period has passed.

• In certain special cases, you may have the right to set a limit on and object to the processing of your personal data.

• In certain special cases, you may have the right to receive your personal data in a structured, commonly used and machine readable format and to have such personal data transmitted to another data controller.

If you have questions about your rights or how to exercise them, or if you have questions regarding this privacy policy, please contact Jobindex’s Data Protection Officer, Mette Egeberg, at dpo@jobindex.dk.

You have the right to file an appeal with the Danish Data Protection Agency if you are dissatisfied with how we process your personal data. You can find contact details for the Danish Data Protection Agency at www.datatilsynet.dk.

You can view and change your information at any time by logging in at jobindex.dk/din-side using your username and password, and then selecting the relevant menu items. If you are in need of assistance, you may contact Jobindex via support@jobindex.dk.

Deleting your data and deadlines for deletion

General information about data deletion

You can delete your data at any time by logging in and selecting the relevant function. We will process your personal data in our system as long as we have a specific, objective purpose for doing so, and your data will remain in our system until you delete it yourself or until it is deleted because the deadline for deletion has been reached.

If you would like us to delete all data that has been registered on you, we ask that you write to us at dpo@jobindex.dk.

Deadline for deleting your user profile

When you decide to delete your user profile, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

Deadline for deleting your CV in the CV database

When you decide to delete your CV, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

If your CV has been offline for five years — in other words, if you have not updated your CV for five years — we will send you a notification so that you can reactivate or update your CV. If you do not respond to this notification, we will automatically delete your CV.

Deadline for deleting online applications

The documents you have uploaded to our system for your online applications such as CVs, applications, recommendations etc. will be deleted 12 months after the end of the recruitment process. For recruitment cases which fall under Swedish law, we will save the application documents for two years in accordance with the right of appeal under the Swedish Discrimination Act.

Your email address and name will remain registered in the system if it is necessary to contact you at a later date.

Deadline for deleting Jobindex QuickApply profiles

When you decide to delete your Jobindex QuickApply profile, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

Deadline for deletion when following a company

When you decide to delete a Jobindex Job Agent, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

Deadline for deleting Job Agent(s)

When you decide to delete a Jobindex Job Agent, it will be marked for deletion for three months. After this period, it will be permanently deleted. The reason we do this is to minimise the risk of deleting it accidentally.

Statistics

Anonymous data is collected on your use of Jobindex services. This is done exclusively for statistical purposes and to improve our service. This anonymised data cannot be traced back to you.

Cookies

When you visit our website, we and third parties can set cookies on your terminal equipment. Our use of cookies may entail the processing of your personal data. Read more about this in our Cookie Policy.

Analyses

We use the questionnaire system SurveyXact for our analyses. If you participate in an analysis, you will share your email address with SurveyXact, i.e. it will be stored in the SurveyXact system. Your email address will not be used for any other purpose and your data will be treated with confidentiality and processed in accordance with the Act on Processing of Personal Data.

Data security

You can be fully confident that we protect your personal information. Our goal is to offer you, the user, a service that is safe and risk-free. We do our utmost to maintain a stringent and high level of data security.

We use different methods such as encryption (SSL), firewalls, software that detects illegal intrusion into the system, as well as manual security procedures that help protect the accuracy and security of your personal information and prevent unauthorised access or incorrect use by third parties.

Disclaimer

We reserve the right to remove your information in case of misuse or unauthorised and/or criminal use.

Ratings on Jobindex

When can you write a rating?

Ratings are reserved for employees with actual experience working with current companies. You can write a rating when you:

• Work or have worked full time or part time as a permanent employee, student worker or volunteer for a company, organisation, Internet service or similar entity
• Have concluded an employment contract with the company.

Below we use the term “employment experience” as a collective term for the two aforementioned situations. In addition, the following conditions apply:

• You must only write about your own employment experience, i.e. you must not write a rating on behalf of a family member, friend or other person
• You can only write one rating per company, but you can always delete your rating and create a new one that reflects your most recent experience with the company

What should you write about?

When you write a rating, it should reflect your own, personal employment experience. We encourage you to focus on relevant matters in relation to your overall employment experience. While constructive criticism is acceptable, belittling statements and personal attacks on people by name will be reported and may be removed.

Not all companies can be rated

Companies that do not advertise – nor previously have – on Jobindex cannot be rated. In addition, we allow companies to opt out of all ratings if they wish to do so. This means that companies cannot opt out of individual ratings but must opt out of the visibility of all.

There may be different reasons why a company deselects the visibility of its ratings, e.g. in case of economic change, resource issues or similar. However, we always recommend companies to have visible ratings and to use them as a tool in working with their employees and working environment.

When will Jobindex remove your rating?

We will remove your rating if we find your rating to be in violation of our terms or current legislation. Both companies and users can report ratings that they believe to be in violation of our terms or current legislation. If your rating is reported, it will be hidden while we review the report. If your rating violates our terms or legislation, it will be removed. If it does not violate our terms or legislation, your rating will be re-published.

We will review your rating if it is reported for one of the following reasons:

• The content of your rating is purely based on ethical, political and/or values-based views as opposed to an employment experience.

• Your rating contains injurious remarks or does not comply with current legislation or our terms.

• Your rating contains aggressive or coarse language, is gender-discriminatory or racist.

• The content of your rating is purely based on ethical, political and/or values-based views as opposed to an employment experience
• Your rating contains injurious remarks or does not comply with current legislation or our terms
• Your rating contains aggressive or coarse language or is gender-discriminatory or racist

If your rating reveals personal details about an individual, including the person’s name, address, phone number, email address, credit card information or other types of information that could be used to track, identify, contact or impersonate the person, we will remove your rating. If your rating is nothing but an attack on a person by name or contains information about an individual, we will also remove your rating.

You also acknowledge that we will remove your rating if references to other companies and websites, including links, are made.

As a rule, we will not remove ratings from our Company Profiles, but should your rating violate our terms or current legislation, we reserve the right to remove your rating. Provided below are a number of examples of cases in which we would remove your rating.

We will remove your rating if it contains:

• Injurious statements
• Coarse language
• Disclosure of information about individuals
• Disclosure of information that makes individuals identifiable
• Matters other than employment
• Statements regarding breaches of law
• Statements regarding discrimination
• Statements regarding unjustified termination
• Statements regarding unpaid wages
• Specific salaries

We also remove your rating if:

• You indicate that you have not worked in the company
• You have used the comment fields incorrectly by placing a negative comment in the field for positive comments
• You do not document your employment within a given deadline
• You have rated the same company twice or more
• The company you rate documents that certain statements are factually incorrect.

Other scenarios where we remove your rating:

• Your rating violates the rights of other people or companies, including their intellectual property rights
• Your rating resembles marketing or is intended as marketing
• You are a competitor of the company you evaluated

To avoid misunderstandings, we would like to emphasise that we will not remove your rating if:

• Your rating and the number of stars you gave do not appear to be consistent, e.g. if you only gave the company a single star, but you wrote a very positive rating for the company.
• The company believes that your rating is unfair – any dissatisfaction you may have is based purely on your own subjective experience and it is not our job to decide whether your dissatisfaction is warranted or not, and such issues should be resolved between the parties involved, i.e. you and the company
• The company you evaluated is acquired by a new owner

When will Jobindex ask you to document your employment and what do you need to submit?

If we, other users or the company suspect(s) that you were not employed by the company which you rated, we may ask you to send us more detailed information about your employment with the company within a certain deadline. This may, for example, be information about the employment period and the name of your department or immediate supervisor.

If the requested information is not submitted before the deadline, the rating will be removed.

Fabricated ratings

The purpose of our ratings is for you to be able to share your employment experience and thereby give an informative and accurate picture of your current or former workplace. Trust is crucial to us, which is why we will not accept fabricated ratings, i.e. ratings that do not describe an actual employment experience e.g. because the rating was made by or for the company.

Ratings that we deem false, fabricated or otherwise untrue will be reported and removed, and you may be immediately blocked from evaluating workplaces.

If you suspect that a rating was fabricated, we encourage you to bring it to our attention. We take all reports of suspected fabricated ratings very seriously and will investigate them. Since this is not an easy task, we ask that you provide as much evidence as possible to substantiate your assumption that the rating has been fabricated.

Coordinated ratings

If we consider your rating to be fully or partially coordinated with other users' ratings, we reserve the right to remove the coordinated ratings as they may give a wrong picture of the workplace.

If ratings are coordinated and not statistically independent, we cannot be sure that the ratings give a statistically accurate picture of the workplace. That is why we do not want coordinated ratings – whether it is employees or the company itself that coordinates them.

Ratings are assessed as coordinated if they have been made within a narrow time frame or have identical wording.

When will Jobindex block your user profile?

We may block you from being able to evaluate workplaces if you misuse our service, e.g. if you overuse the reporting function, publish fabricated ratings, post spam or marketing materials or violate our terms or current legislation.

What does being blocked from writing ratings entail?

Being blocked from evaluating workplaces means that we will either block you from being able to write and report ratings for a specific company or, in the event that you commit extensive violations, we will block you from being able to write and report ratings for any company. In both cases, you will still be able to use the other services on Jobindex.

Misusing the report function

You, other users and companies all have the ability to report ratings that you believe fail to comply with our terms or current legislation. You must not misuse the report function as we consider such misuse to be in violation of our terms. One example of misusing the function would be:

• Unfounded or incorrect reporting of many or all of the positive ratings for a company that you had a bad employment experience with

Questions or requests for additional information on ratings

If you have questions or would like to request additional information, you are welcome to contact our quality department by email at evaluering@jobindex.dk.

Contact and assistance

If you have questions about our services or are in need of assistance, you are welcome to contact us. Write to support@jobindex.dk or contact us by phone at +45 38 32 33 55.

You can view the previous version of these terms and conditions here