Microsoft Danmark ApS, Akalla, Stockholm

As an IDA Technical Professional, you will be responsible for technical, presales engagement for IDA products including product demonstrations, resolution of technical questions, product evaluations and pilots, the overall technical exchange with the product team in MS Corp concerning product features and roadmap, support for Early adopters programs and serving as the primary technical resource for advice and training to other Microsoft TSP, SSP, MCS, supporting IDA products and opportunities.

Responsible for supporting the achievement of the IDA country sales plans by:

• Provide product demonstrations and support technical discussions on the features and functionality to prospects qualified by the EPG team.
• Provide support to qualified opportunities for IDA product evaluations, pilots and proof of concept projects.

Dell A/S, Dublin

Dell Ireland is growing significantly and is currently recruiting for a number of Nordic speaking technical support experts. The role is a permanent role based in Cherrywood, Dublin. The Nordic team are energetic and dynamic and there is plenty of opportunity to progress.

Responsible for the overall customer satisfaction of Dell server hardware product customers. Provides outstanding technical support in a case based environment, possessing excellent customer service skills and the ability to make sound, informed decisions. Ability to think outside the box in resolving complex customer issues.